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Measuring productivity with Balanced Scorecards

Tuesday, September 29th, 2009

Business entities and organizations have been using the various methodologies defined on the approach of Balanced Scorecards. These approaches have gone through much restructuring and amendments since the previous few years. The early approaches revolved around the concept of measuring the activities of the company in terms of its vision and strategies as equally crucial factors to financial efficiencies and reports.

The comprehensive analysis to measuring performance of any entity or organization pushes management towards targeting the performance identifiers which measure success. This justifies the balance between the financial objectives, customer perspective, employee perspective and process planning, enabling them to become and hold together the framework of future success.

Focusing the approaches based on the simple logic that are put forward by the Balanced Scorecards allow the managers of the firms to get into the details of developing  successful strategies and measurements for the future. In order to design effective scorecards it is necessary to identify five or six good measurements for each of the perspective that need to be studied. The ultimate goal of the organizations is to perfect the use of the scorecards across larger organizations and smoothing the target setting facets of the process. Managers can use scorecards to; update and explain budgets, to determine and organize strategic initiatives and to conduct performance reviews.

The results compiled through the data collected can be used with the help of strategy maps to be communicated to the management. The use of stop lights allow data significance to be prioritized through a three colored defined range and adds to the visual appeal of the software.  These two tools are the effective and powerful presentation tools that are built into this support system.

The methodologies and operations based on the Balanced Scorecards allow organizations to benchmark their current state so that they can focus on the things when the need of change asserts itself. Also it helps them to shift their technologies to align them with the organizational goals to keep a look-out for better returns on businesses.

Not only this but the organizations need to retain their efficient human skill-pool as well in order to plan a comprehensive strategy to tackle the problems of their potential workforce failures of which might result in the loss of valuable employees of the firm. Thus organizations are inclined towards investing heavily in employee capacity building activities that will eventually lead to better returns. This allows business organizations to analyze their productivity levels from various angles. Balanced scorecards enhance the efficiency on firms to act as the key indicator of on-going innovation and improvement in all outlooks of the organizational management and operations and play an important role in boosting productivity. It is the combination the best of technologies and can be easily integrated into the corporate information systems.

Measuring Measures to company productivity

Wednesday, September 16th, 2009

Productivity of corporate entities that determines the effectiveness and efficiency on in-house and external operations, procedures, tasks and activities is intangible. So are the factors effecting its enhancement or detraction. However, for business organizations as a whole, productivity is vital to their survival and sustainability. It is empirical to understand this intangible necessity to have better control over it. Balanced Scorecards come handy in this regard as they allow a particular factor that is required to be studied or analyzed to become quantified using simple, logic-based methodologies.  

With the help of its very useful tools as, the Balanced Scorecards Toolkit, which is a set of documents designed to aid in the development, implementation, usage and evaluation of the Balanced Scorecards in the companies to measure, control and enhance performance. However, implementation of scorecards involves a thorough study of the organization which includes, gauging the performance of the outcome of company operations and implementation through SWOT Analysis Process which gauges the Strengths, Weaknesses, Opportunities and Threats to the company. It involves the SWOT based on ‘can do’ and ‘cannot do’ approaches to segregate what can be or is achieved as compared to what has to be accomplished yet. These analyses are based on corporate mission and vision defined by the mission statement and the vision statement respectively. A financial analysis is also conducted to find out the market strength of the firm both by in-house and external aspects. In order to understand the processes adopted by the organization and the degree to which they are fruitful Expertise Level Analysis is conducted. This is also helpful in identifying the level of efficient skill in a staff.

Keeping in mind the corporate values these analyses help identifying the weak areas from the stronger one and the departments or divisions which are showing aversion from the organizational goals and objectives. This allows data to be summarized as useful information that can now be processed to attain better productivity by channelizing resources and energies to the operations that need support and improvisation.

Upon completion of these analyses and processing information according to the needs a scorecard is built according to the goals and needs of the organization to get a better understanding and grip on measures, controls, performance and improvisation procedures. This helps in formulating a strategy that links and finds the best fit of organizational needs versus the improvement requiring areas to collectively map out the measurements and targets.

Once the targets and objectives are set, the perspective metrics are chosen from the predefined categories that are assigned weights and scores for the purpose of actual rating of the activities related to job or processes.  This calculation based process is made very simple by the Balanced Scorecards which has built in complicated formulas like normalization and other related performance calculation. With our technological driven solution, we do not only save on time but increase our time responsiveness towards organizational issues.